Last updated: 12 August 2026
These Terms govern your use of jacky.sg and purchases made through the website. By using the website or placing an order, you agree to these Terms.
About us
jacky.sg and the Jacky Ng entertainment brand are operated by:
UEN: 202404688E
Registered address: 22 Sin Ming Lane #06-76 Midview City, 573969, Singapore
Email: jacky@jacky.sg
Telephone: +65 9039 8810
“Make Funny”, “we”, “us” and “our” refer to Make Funny Pte Ltd.
Our products and services
We provide:
- Tickets to live comedy and entertainment events
- Corporate and private-event entertainment
- Hosting, writing and acting services
- Other products or services described on jacky.sg
Corporate and private engagements may be governed by a separate quotation or contract. If there is a conflict, the separately agreed terms apply to that engagement.
Prices and payment
Prices are displayed in Singapore dollars (SGD) unless stated otherwise.
Any service fees, transaction fees or applicable taxes will be shown before payment. The total amount payable will be displayed at checkout.
Payments may be processed by Airwallex, Wix’s payment services or another provider identified at checkout.
By submitting an order, you confirm that:
- The information provided is accurate
- You are authorised to use the selected payment method
- You authorise the applicable payment
An order is accepted when we issue an order or booking confirmation following successful payment.
We may cancel an order if payment fails, tickets are unavailable, an obvious error has occurred or we reasonably suspect fraud or misuse. Where appropriate, payments will be returned to the original payment method.
Electronic ticket delivery
Tickets are normally delivered electronically to the email address provided during checkout.
You are responsible for:
- Providing a correct email address
- Checking your inbox and spam folders
- Keeping your ticket or booking reference secure
- Contacting us if confirmation does not arrive
For ticket-delivery issues, email jacky@jacky.sg.
Tickets must not be copied, altered or shared in a way that permits unauthorised use.
Event admission and conduct
Admission may require:
- A valid ticket or booking confirmation
- Compliance with any stated age requirement
- Compliance with venue, safety and security rules
- Reasonable conduct toward performers, staff and other attendees
We or the venue may refuse admission or remove a customer for dangerous, abusive, seriously disruptive or unlawful behaviour. A refund may not be provided in these circumstances.
Late admission is subject to the organiser’s and venue’s discretion.
Event changes
Live events may involve reasonable changes to the supporting lineup, running order, programme, start time or room arrangement.
If an event is cancelled, postponed or materially changed, we will use reasonable efforts to contact affected customers.
Depending on the circumstances, customers may be offered:
- Entry to the rescheduled event
- A reasonable opportunity to request a refund
- Another appropriate remedy
A minor programme or supporting-performer change does not automatically entitle a customer to a refund.
We are not responsible for transport, accommodation or other additional expenses unless required by law or expressly agreed in writing.
Cancellations and refunds
Refunds and cancellations are governed by our:
Delivery, Shipping, Cancellation and Refund Policy
Unless that policy, an event page or applicable law states otherwise:
- A change of mind or inability to attend does not automatically qualify for a refund.
- Refund requests must be sent to jacky@jacky.sg with the relevant order details.
- Approved refunds are normally returned to the original payment method.
- Processing times depend partly on the payment provider and financial institution.
Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
Ticket transfers and resale
Ticket transfers are permitted only where allowed by the event information or our refund policy.
Tickets must not be:
- Resold commercially without permission
- Used in unauthorised promotions or packages
- Copied, altered or fraudulently obtained
- Resold contrary to applicable law
We may cancel tickets reasonably believed to be fraudulent, duplicated or sold through an unauthorised commercial resale arrangement.
Corporate and private bookings
Submitting a website enquiry does not confirm a booking.
A corporate or private booking is confirmed only when the requirements in the relevant quotation or agreement have been completed. These may include written acceptance, payment of a deposit and confirmation of the event details.
Cancellation, rescheduling, payment, travel and technical terms for private engagements will be stated in the applicable agreement.
Intellectual property
Content on jacky.sg—including text, branding, photographs, graphics, audio, video and performance material—is owned by or licensed to Make Funny Pte Ltd unless stated otherwise.
You may use the website for personal and non-commercial purposes. You may not reproduce, record, distribute, modify or commercially exploit our content without permission.
You may share links to publicly accessible pages.
Acceptable use
You must not:
- Use the website unlawfully or fraudulently
- Interfere with its operation or security
- Introduce malicious software
- Attempt unauthorised access
- Make fraudulent bookings or payments
- Collect personal information without authorisation
- Misrepresent your identity or authority
We may restrict access where reasonably necessary to protect our customers, website or business.
Third-party services
jacky.sg may use third-party services such as Wix, Airwallex, maps, social-media platforms and embedded media.
Third-party services operate under their own terms and privacy policies. We are not responsible for services outside our reasonable control, subject to any liability that cannot lawfully be excluded.
Liability
To the extent permitted by law:
- We are not liable for indirect or consequential losses that were not reasonably foreseeable.
- We are not liable for failures caused by circumstances outside our reasonable control.
- Our liability relating to a ticket order will generally not exceed the amount paid for that order.
Nothing in these Terms excludes liability for fraud, wilful misconduct, death or personal injury caused by negligence where it cannot be excluded, or any statutory right that cannot lawfully be limited.
Privacy
Our handling of personal data is explained in our:
Privacy Policy
Changes to these Terms
We may update these Terms to reflect changes to our services, website, payment arrangements or legal obligations.
The latest version will be published on this page with a revised “Last updated” date. The Terms applying to an order are generally those presented when the order was placed.
Governing law
These Terms and any dispute arising from or relating to them are governed by the laws of Singapore.
Subject to rights and remedies that cannot lawfully be excluded, the parties submit to the jurisdiction of the courts of Singapore.
Contact us
For questions about an order, event or these Terms:
Make Funny Pte Ltd
UEN: 202404688E
Registered address: 22 Sin Ming Lane #06-76 Midview City, 573969, Singapore
Email: jacky@jacky.sg
Telephone: +65 9039 8810